Kool Smiles

1000 N Midkiff Rd
Midland TX 79701
28 Reviews

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Opening Hours

Mon - Fri 8:00 am - 5:00 pm, Sat 7:00 am - 2:00 pm, Sun Closed

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Koolsmiles was great. At first we were waiting for over an hour. I asked if we could come back at a different time and they were flexible. The Dr was patient with my daughter being a little scared and allowed me to stand next to her and hold her hand when needed.
Excellent. Great job & friendly staff as usual. They called me the day before asking for insurance information and I had no problems checking in and being seen (last appointment I had insurance issues and it caused a delay).
Went to my first cleaning appointment and the staff was great. I was nervous at first but they really helped me feel comfortable and at ease. Everyone was very friendly and I even was given the option to get my fillings done that same day. Dr. Narita did great and I would highly recommend this dental office!!! Office was very clean!!!
Rave!! Rave!! Rave!! After my third visit I decided to write a review. I can't find one thing I could say wrong about this place, from the check in desk to the check out, these girls were amazing!! Stephanie at front desk was very welcoming and answered all the questions I had before even checking me in. Heidi was the assistant assigned to me (I think) was as nice as could be she could tell I was nervous and helped put me at ease. Dr. Narita was gentle and reassured me during the whole process (many times). Have I mentioned I dislike visiting the dentist? At check out was Sandy, one of the nicest girls I've met, I actually left the office with a smile, never thought that could happen. My last visit was a cleaning I met Julie the hygienist and assistant Delaila, two very sweet nice girls. This will be my primary dentist from now on. I high recommend them!!
Great services . I had my wisdom tooth taken out with dr Fenn and this we the fastest easiest tooth extraction . They have got a lot better with their appointments . I used to go and wait for hours . But not anymore . Now as soon as you get there they let you in and work right away . Dr Narita is really good and the staff is very frindly . I recommend them definitely with no doubt
SO beyond impressed with this place!! WAY awesome staff, very clean & everything is sterilized immediately after use (chairs, tables, etc). Waiting room is large with a play area for the little ones. I cannot get over the great treatment I was given by the front desk (Stephanie), my hygienist, the X-ray tech & the dentist herself.
Overall great experience, the wait was a bit more than I expected but well worth the wait. Dr. Narita was very patient and explained my treatment. The staff was friendly and very professional. I would recommend this dental office when looking for a dentist. A++++
This time I had Dr. Narita work on my granddaughters. The four year old sat through three crowns and two fillings. The Doc talked to her about waterfalls, and angelwings... The two year old also sat through teeth cleaning. Very good with children! My whole family gets their dentistry here. Good prices, cash prices if needed, take all insurances. Love Love Love the staff. Ewesley
Went to get my first cleaning with Koolsmiles in Midland this past week and everyone was so nice. They were very informative and Stephanie at the front was very nice. The hygienist Julie and her assistant Maria were very nice as well. Dr. Narita was very nice and let me know all the treatment I was needing. I have already scheduled my appointment to get my treatment taken care of!!!!
Nice staff and great dentist. BUT the wait was absolutely ridiculous!!! There was only 1 other person in the lobby when we got there. We were called back about 10 min after we got there but then had to wait for over an hour past my children's appointment time for anyone to even come back and look at them (we were just there to get cleanings.) Meanwhile other customers were came in and out. Nobody on staff here seems to be in a hurry to get anything done!! I could overhear more personal conversations from them than I could professional. When you have small children this level of professionalism and proficiency is absolutely unacceptable. We have been coming here for 5 years but the speed of service is consistently declining. We WILL be finding a new dentist for all future needs.

97% of Kool Smiles patients say they'll refer their friends and family! Why should you choose Kool Smiles? Most important of all, toddlers, kids and parents choose Kool Smiles because of their fun and friendly environment that has been created specifically for them. With several different offices nationwide, Kool Smiles offers:

Quality care and excellent customer service.
Convenient affordable payment options.
Flexible hours for easy appointments.
Accept most types of insurance.

Protect your teeth and get your smile back! Schedule an appointment for your family today!

Weekend hours may vary by location!