Georgetown Utilities System Westside Service Center

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Georgetown, TX 78633
+1 (512) 930-3640
https://gus.georgetown.org

Georgetown Utilities System Westside Service Center in Georgetown, TX is a comprehensive utility service provider offering water, electricity, garbage, wastewater, and stormwater drainage services to residential and commercial customers. With a convenient walk-up lobby and call center, they handle connects, disconnects, and payments, ensuring efficient and reliable utility services for the community.

Customers can also benefit from their online portal, GUARD Georgetown Utility Analysis and Reporting Doorway, which allows them to track water usage and manage their consumption through Aqua Alerts, automatic alerts for water usage. Georgetown Utilities System is committed to providing safe and reliable utility services to the residents and businesses of Georgetown, Texas.

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Reviews

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1.06 reviews
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Truth F.
3/28/2020

This place has the worst customer service & they won't even follow through with upholding their rules for water conservation. Cindy, supervisor of customer service, is extremely rude & will just...

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Zolvaring H.
4/23/2025

Spoke to a gentleman with Georgetown Utilities on 4/17. Remember the entire conversation vividly. Have a reference number. Talked to my friends, lending team, and realtor about it. Cut to move in...

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Leonard S.
5/5/2025

their customer portal is a total joke. nothing makes sense. i have never in my entire life experienced such stupidity. when i finally created a new utility request i got a welcome letter stating...

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Christopher D.
7/25/2022

Unprofessional. I had a question about water usage, have contacted many times, but never hear back from Customer Service. The city is also sneaky about watering. We received one notice stating no...

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Chance H.
5/10/2024

I would like to say that your water department is an absolute joke. I'm trying to get my water connected cause I'm moving into a new place and the water was shut off for whatever reason before I...

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