Michaels

Here's my usual chain store disclaimer: For chain stores, I like to comment more about the service, cleanliness, and the process experience because these are the main factors that vary between...

The employees were more interested in talking to each other than helping customers. Insisted I use the self checkout instead of checking me out. I'll go somewhere else next time.

two employees were chit chatting. I was waiting g at the register for someone to help me and the employee called out from a few aisles away and told me to go check myself out at the self check...

This morning I went in for a return, something that should've taken 10 minutes. I stood there waiting for help and it took a while but 2 team members came, for me to find out that they don't know...

If I could give 0 I would. I called to ask for the status of my order because when I placed it they told me they would call me. 1st call on hold for 45 mins no one came back on the phone 2nd...