Kathy B.
12/5/2025
Worst customer service ever. Cancelled 79 yr old service in August and still being charged for service. You try to cancel and they don't listen to their customers.
Optimum
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20304 US Highway 59 Ste A
New Caney, TX 77357
At Optimum New Caney, TX, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on Americas largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimums products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at New Caney, TX.
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Reviews
1.03 reviews
Debbie L.
7/9/2025
Tried cancelling the service- they do not prorate- you pay the whole month. My MIL husband died and she had to move because she can't afford to live on her own. This company's absolutely...
Patrick W.
10/30/2024
Responding to your calls. Would not return multiple calls for service. Spectrum recommended them to me since they don't service my part of town.
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