Nicole F.
12/9/2025
We have had spectrum mobile now for 2 1/2 years. We haven't needed to go in the store very often for issues but when we did I would dread it! Customer service hasn't always been the greatest and...
Spectrum
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9600 S Interstate 35 Ste 600
Austin, TX 78748
Spectrum, based in Austin, TX, offers a range of high-speed internet plans designed to meet diverse needs, from budget-friendly options to ultra-fast gigabit services. Their offerings include no-contract plans, advanced WiFi features, and additional savings for low-income households through Spectrum Internet Assist.
In addition to residential services, Spectrum provides tailored solutions for businesses and mobile services, ensuring reliable connectivity for both personal and professional use. Customers can easily set up their internet connection with a convenient self-install kit, making the process quick and hassle-free.
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Reviews
1.519 reviewsTibs P.
9/5/2025
Spectrum is the new DMV! From the sign in and wait to the employees who look like they hate their life...to all the Spanish speaking in the background....the new DMV.
Samantha G.
11/11/2024
all of their service could improve point blank period. If you plan on paying $80-100 in wifi bills for your wifi to never work i would recommend spectrum
Victoria M.
8/12/2024
I don't have Spectrum but I had to cancel my Granny's service and turn in her equipment. I thought it was going to be an all morning thing. Walking in there was about 4 people in the store. Being...
Mitra R.
10/7/2024
1 star because zero isn't an option. Spectrum is a terrible company. They are constantly having service outages and the customer service is very rude. I called to dispute a charge and was told...
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