An-Ting L.
2/10/2016
I was just going to switch plans from Verizon to T-Mobile, not buying any new phones. Maria helped me and I ended up getting 2 iPhones! She's very patient about all my questions and she's willing...
T-Mobile
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2745 Gessner Rd # B
Houston, TX 77080
T-Mobile, headquartered in Houston, TX, offers a variety of mobile and home internet plans tailored to meet diverse customer needs, including unlimited options and special provisions for seniors, military personnel, and first responders. The company prides itself on providing access to a robust 4G and 5G network, highlighted by its recognition as the Best Mobile Network by Ookla Speedtest.
In addition to competitive pricing, T-Mobile provides attractive benefits such as a complimentary DashPass membership for DoorDash, savings on delivery fees, and promotional offers that include paying off customers' existing phone balances. With a focus on customer satisfaction, T-Mobile aims to simplify the switching process and deliver exceptional value compared to competitors like AT&T and Verizon.
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Reviews
2.58 reviewsFrancis V.
7/19/2024
amazing customer service handled all my wifi router needs and the staff is goated, ask for jeffrey that man deserves a raise
Canion B.
3/14/2023
Do not come here between 5 - 8 pm on weekdays. You will be waiting an hour for someone to help you. Incredibly under staffed and very slow.
Hector L.
2/19/2023
Worst customer service provided by these people. There was 3 girls and I was the third customer, 2 of them attending one customer. After about a 30 minute wait I asked one of them why 2 of them...
Edgar G.
1/31/2021
I don't even know how to describe the slowness of the people working here. If I could use profanity's to show how slow they really are I would. Don't bother coming here unless you have 1hr+ to spare.
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