West Elm

I was really excited when I saw that Southlake was going to be getting a West Elm where the old market something grocery store used to be. That location sat empty for years, and to finally have...

Junk. We strolled through after dinner and as a designer I would tell you to run from this store. We were not greated and in fact we were ignored as the young employees seemed more interested...

Do NOT buy furniture from West Elm or Pottery Barn, I bought a sectional sofa from them that was assembled with the wrong hardware so it cannot be reassembled. It's been a month and a half and...

Hate to say this, but be very careful purchasing any sofas from Pottery Barn or West Elm. I purchasd one at a cost of over $5,000 and when movers had to disassemble it to move it, no one could...

Service at West Elm is nonexistent. There are no"managers", no "supervisors" no one we can speak to when we paid over 5K for a gorgeous sofa, but they delivered the incorrect legs. We are unable...