Worst service ever. Do not believe a word these sales people tell you when they sell your car. I have had to bring my BRAND NEW explorer into the shop 4 times since I've bought it 6 months ago...
Koons Sterling Ford
46869 Harry Byrd Hwy
Sterling VA 20164
Sterling VA 20164
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Opening Hours
- Mon: 9am-9pm
- Tue: 9am-9pm
- Wed: 9am-9pm
- Thu: 9am-9pm
- Fri: 9am-9pm
- Sat: 9am-7pm
- Sun: 11am-5pm
Payment
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I was owed a refund check that never came. Called two weeks after the deal to state it was never sent and they said it was in the mail. Waited two weeks and it never arrived. Two weeks they said...
My wife and I live in upstate New York and had an extremely difficult time finding any dealership in our area that was able to come close to the lease deal JC Schied at Koons Sterling Ford was...
Purchased a used car that had some mechanical issues we discovered after the purchase. Mark, the used car manager, really made the deal right by fixing everything for us assuring we were happy...
If there is a negative stars I would give the KOONS COLLISION CENTER a NEGATIVE 5 STARS. I purchased my brand 2017 new Toyota Sienna XLE in this dealership last June and paid cash for it. I had it...