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MicroAutomation is a leading provider of contact center optimization and emergency communications solutions, offering strategic automated technologies to enhance customer service and reduce operational costs. With their expertise in Next Generation 911, they assist in smoothly transitioning Emergency Communications Centers and provide training and support for maximum system utilization. They specialize in self-service solutions, guiding customers through transactions effortlessly with personalized self-service across all customer service channels. MicroAutomation also stays at the forefront of technology advancements in 911 communication, ensuring a seamless transition to Next Generation 911. Their commitment to proactive customer engagement and automation technology transforms the customer experience, making them a trusted partner for businesses in various industries.Generated from the website

Established in 1994, Automation Technologies Inc. is a provider of information technology consulting and software development services. Based in Vienna, Va., the company also provides data center managed services and ATI Development Lab facilities. It collaborates with governmental agencies, commercial firms and academic partners to provide information technology solutions. The firm s list of governmental and commercial clients includes Base Technologies Inc., Defense Acquisition University, Department of Homeland Security, Naval Seas Systems Command and many more. Automation Technologies Inc. is a recipient of the ISO 9001:2000 certification by the Standards American Registrations Authority. It partners with Fujitsu, Oracle, HP, IBM, Dell and Sun Microsystems.