I've used the drop off service here a few times and each time the attendant has been very pleasant. While some of the PM staff can be a bit cantankerous they still retrieve my laundry w/o any issues.
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I came to wash my clothes and this lady working in here is really rude.. it's around 7 pm when I came in and she is mopping the floor pretty much making everyone sit while she mops and is yelling...