I so love Macys. I will be forever in debt with them. They have great deals for cardholders. I do all my shopping online or at the store. Great brands and style. I actually wanted to write a...
- Mon: 10am-8pm
- Tue: 10am-8pm
- Wed: 10am-8pm
- Thu: 10am-9:30pm
- Fri: 10am-10pm
- Sat: 10am-9:30pm
- Sun: 11am-7pm
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No customer service, nobody says hi or offers help. I just walked around for 10 mins looking for someone so I can pay for my items. Why do I have to look for help? They are supposed to provide...
Not enough employees. No tags on clothes. Literally their Only competitive advantage is having employees, and they don't have any. Macy's is clearly not understanding the concept of customer service
I accompanied my cousin and her friends to shop at this store. For over ten years since Macy's stopped having employees wear uniforms and badge, the company downgraded noticeably. When you need...
Not well staffed -had to walk to all depts before finding a checkout station with a staff member present. Then told to go to junior section -can't return dress on housewares -we tried all the...