I remember a time when upgrades were free and customer service was first. Instead of offering to ship my phone back after upgrading, I'm offered a box to ship it myself and print the labels...
- Mon: 10am-8pm
- Tue: 10am-8pm
- Wed: 10am-8pm
- Thu: 10am-8pm
- Fri: 10am-8pm
- Sat: 10am-8pm
- Sun: 11am-6pm
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Verizon cable and internet is the absolute worse!!!! Our first time with this company and it has been a nightmare, they are really good at selling you their packages and internet services as soon...
Great service. The employees offered additional services and promotions but I never felt pressured into anything. The customer service was good and my questions answered.
It should be ILLEGAL to charge someone to use your wireless service and throttle them down to .01-.11 mbps. I understand the whole deprioritization on the GoUnlimited plan if I am in a congested...
Waiting 20 minutes to just get a return label to drop an item in the mailbox? Really? Takes maybe 2 minutes they need more training