Kool Smiles

4239 Holland Rd
Virginia Beach VA 23452
45 Reviews

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Opening Hours

Mon - Fri 8:00 am - 5:00 pm, Sat 9:00 am - 2:00 pm, Sun Closed

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I have had bad experience with dental offices, but my visit to this kool smilies was great. They were very patient and gave the time to go over my option and answer any question I had. Special shout out to Ms JJ and israel for making it all a great experience
Very great experience. I was hesitant taking my 6 yr old because I know how she is at the regular doc but I know she needed her teeth cleaned. Mrs. Barbara and I worked greatly together to get her to calm down and use Mr thirsty. Then my daughter was great. I love how she used terms that she would understand. Kylie who did her sealants was awesome too. Overall great experience and my daughter is excited to go back for her silver tooth, crown. Thanks
Aiyanna Clemons and Irena Briton, always make me and my children feel welcome at this office. I really appreciate the extra care they take when walking me thru instructions as far as taking care of our dental hygiene. They are a great asset to kool smiles!
I love this office. It's the only office I perffer to attend. My kids love the play area and the awesome new toys they get at the end of their vist. I would recommend this location to all my friends. Thank you Jt and Nancy for making each and every experience amazing. Also thank you front desk. I never have a problem and I am always greeted with a smile.
This was a nice visit to Kool Smiles. I had Nancy the hygienist and Doctor Reimer. I had Stacey before. Other than those three in the past I have had disappointing service and problems. I was pleasantly treated with the above named workers.
After 10 months of emails back and forth with office members and management for continuation of care has taken so long and that my daughter could have been half way through her treatment by now. Because of the service that I have/have not received with this Kool Smiles (Timberlake Office) I will be transferring care to be continued with another orthodontist that is NOT Kool Smiles. I will also be transferring service for dental service for the whole family to another dental office where I can get 100 percent better service with staff and prompt follow up for additional services.
I've been bringing my two daughters here for the past couple years. And I haven't had a bad experience yet. Sometimes there might be a wait but they are a popular place. My kids love the play area. The staff are friendly and have amazing patience. My little one always seem scared every time we go. But they allow me to sit with her or her big sister sit with her to keep her calm.
The WORST dental practice clinic I have ever visited! It took two different appointments for my son to receive dental sealant. ( a five minute procedure). On the first appointment the clinic was "running a little behind" as described by staff, for TWO hours! They clinic did not have the decency to call patients and warn them of the appointment delay. On the second appointment, we waited for an HOUR AND A HALF! despite having an appointment. The clinic treats patients as if they were providing a charity. The staff appeared unapologethic after the obvious failure in patient services
Every time we have an appointment the same paper work needs to be filled out. When my daughters had an appointment last week I was told that my youngest daughter needed her tooth extracted because it was abscessed. No one would show me the X-ray proving that that was true. They just continued to tell me what an extraction means. I asked why I wasn't called to the back when it was noticed they said there was a miscommunication. Every time I take my 6 year old there she needs some kind of work done.
They were all very friendly with my daughter, one lady even went back and got her another slinky bc she wanted a blue one. They laughed and played while she danced! overall great experience. And the wait wasnt too bad either. -Dana V
I have a severe anxiety with going to the dentist...i had to have extreme dental work done and the stand up service I received from Dr. Goyal and his dental assistant Sam was amazing I couldn't have asked for better! They were very understanding and extremely laid back and made all three of my appointments with them a breeze! Thank you guys so much!
Wait was not long at all (6mins)!! Gina and Emily were awesome!! Dr. Spain and Ms. JJ were genuine, compassionate, easy going, easy to talk to and still very professional . They made my child feel very comfortable! We will be back !!
My daughter had a 2 year treatment plan for her braces & she got them off right on time. Her dentist was great & the staff was also very friendly. The only thing I would say needs improvement is the wait times when you have an appointments scheduled.
I was seen at the Virginia Beach Kool Smiles on Jan 15th. Everyone was so friendly - as soon as I walked in the door, I was greeted with smiles. Gina was very helpful at the front desk.I only had to wait a minute before being called back. The assistant, Lyn, was so nice and gentle. The dentist Dr. Reimer was nice too and answered all my questions. I had a very good experience and will definitely return again. I would recommend Kool Smiles to my friends and family.
We are so happy to be part of the kool smiles family. My daughter and I just moved to Virginia from New York, dental was made simple and very accommodating to my daughter. I am greatful for their customer service who took the stress out of dental needs.
I used Kool Smiles about 8 years ago for my oldest daughter, and was not happy at all with them. Never went back and said I wouldn't. But I went January 25th and I was amazed and shocked. Best experience I have had with any Dentist, and I am 35 so I have been to plenty of Dentist, Not only were they very Nice, Pleasant, and Considerate about my needs and was very professional. So me and my two daughters will be going to them regularly. With new management and staff never realized what a HUGE DIFFERENCE it makes, and I would recommend them to everyone I know..
The staff was very exceptional yesterday during our visit! My son has severe ADHD and ODD and he did not want to cooperate with the staff so I had to intervene, the staff were soooo patient and caring and professional! The doc Dr. Pool was awesome he was very caring and compassionate and answered all my questions! Awesome good to everyone!!
Terrible, the appointment was scheduled at 11: 00 and it took an hour before my daughter went in. The lady was unprofessional and not prepared when my daughter was getting a filling. The doctor and nurses only talked about their personal lives and nothing dental.
Dr. Nassif and Alexis was very professional and accomadating. It wasn't long after my daughter had 4 teeth extracted. I am very pleased with Kool Smiles and most especially Dr. Nassif and Alexis. Thank you so much!
My daughter loves the services; she was terrified of dentist but thank God for Dr.Spain and JJ : my daughter and I both feel confident! Thank you Kool Smiles! ��������������������������������❤️
My daughter was seen 1/15/16 and it was an AWESOME experience! Miss Barb did an excellent job with my daughter, she took time explaining the correct way to brush, my daughter has braces and was missing spots, she took time with her!! All in all it was a great visit and she can't wait to come back for her next cleaning!!! Thanks Kool Smiles!!!
Dr.Amador is the best to ever do extractions! Her team Ms.kim and Ms.JJ are awesome as well! They made me feel so comfortable and helped me choose the best options for my experience I was in their no longer than an hour and that was because she wanted to make sure I was completely numb before starting the process. She removed the tooth with no complications and it remained fully intact. I will recommend her to anyone that needs a stress free wisdom tooth removal.
Ms. JJ and Dr. Goyal were very helpful while my sisters were getting fillings. Ms. Jj brought her a blanket, talked her through the procedure, brought her toys to help her anxiety. She was super helpful, and a lovely person to be around! Dr. Goyal was very patient and calm. My other sister say Raven was very nice and dr. Goyal did not hurt her at all. Everyone was very helpful and kind. Everyone was patient and helped with every question we had. I highly recommend Kool Smiles!

97% of Kool Smiles patients say they'll refer their friends and family! Why should you choose Kool Smiles? Most important of all, toddlers, kids and parents choose Kool Smiles because of their fun and friendly environment that has been created specifically for them. With several different offices nationwide, Kool Smiles offers:

Quality care and excellent customer service.
Convenient affordable payment options.
Flexible hours for easy appointments.
Accept most types of insurance.

Protect your teeth and get your smile back! Schedule an appointment for your family today!

Weekend hours may vary by location!