Verizon

Twice I've come to this store for a simple service request, and twice I've been told they couldn't complete it unless I upgraded my phone. The first time, I let it go because another rep did...

Would give 0 stars if I could. This is a busy store. They only have 1 person working at the store. He was chit chatting with customer while others were waiting. Taking his time. Could have...

***Update*** Just got an email with an additional box added to my account, four duplicate chargers for cable, another HBO Max, another DVR, and three internet chargers. Customer service cannot...

I went in and Deven Flowers helped me switch over 4 phone lines from T-mobile to Verizon. He was knowledgeable and though he said it would take 20 minutes, we were there for 2 hours and 40...

Idle, Rude employees. We went in. There was one salesperson helping another couple, no other customers and 3 employees at the front desk. They got our number and said we were next. We waited for...