Tram A.
1/5/2025
I went in the other day to request assistance and tips on how to clean a custom-made chair from West Elm. The associate was nice and helpful. Parking is easy if you park in the underground...
west elm
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2921 District Ave Ste 100
Fairfax, VA 22031
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
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Reviews
2.053 reviews
Leah H.
12/17/2025
Our custom-made bed ($2,732 USD) was delivered without legs. From day one, this delivery was incomplete and unacceptable. For context, the bed was ordered on August 27, 2025 and delivered on...
Ty O.
12/17/2025
I would give zero stars if possible. They don't deserve any stars. Ordered a custom bed at price $2699.00 in March 2025 and was advised Bed wouldn't come till December. Bed came in September,...
Saad P.
5/8/2025
I would give them ZERO Star if I could. I was not going to write a review until I give them a chance to take care of the issue. Extremely Disappointed - Poor Product Quality and Customer...
Jen I.
6/22/2023
HORRIFIC customer service. They try to give you "good customer service", starting out what looks like "going above and beyond" but in the end, fail - lackluster service. KEVIN is the worst...
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