I called Rocklan requesting a quote for inspection and pumping. The woman that answered the phone pulled up my information, asked a couple questions and gave me a quote for both services. She...
- Mon: 8am-5pm
- Tue: 8am-5pm
- Wed: 8am-5pm
- Thu: 8am-5pm
- Fri: 8am-5pm
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These guys get a 5 for being honest to me. And they always promptly returned my calls. I have not even used them yet, but will for sure the next time I need my system serviced. I have been...
Same thing for me. On hold forever! 20 minutes by my phone's clock. When someone finally answered, they said they couldn't schedule anything until Rita got back from vacation. She's going to be...
Called to get price for pumping tank. Automated hold for eight minutes, then I hung up. They must lose a ton of business because of their phone system.
These guys are AMAZING! Rita answered my husband's phone call at 6:30 in the morning after our septic backed up the night before. She walked him through checking the system himself just in case we...