Rick Ives, CEO, has been involved with the mailing and shipping industry for over 30 years. Early in his career he managed a large international corporate mailroom and shipping department. During that time he was a four time invited speaker to the USPS's National Postal Forum He later sold mailing machines and integrated PC based shipping systems. He and his wife Jennifer formed OLSON & IVES in 1995 to supply POS hardware, postage meter, and other supplies to the retail mail and parcel industry and other retail businesses. In addition to his administrative duties, Rick is responsible for sales, marketing, and assists Tia with technical support. Jennifer Olson Ives, CFO, is in charge of accounting and finances. Jennifer has a background in business management and accounting and has managed the financial operations of several businesses. She also has experience in urban planning operations. Her expertise lends itself to strategic planning for the future growth of OLSON & IVES. Recently, she has been primarily responsible for the design and renovation of our current physical plant. She manages the day to day financial operations, consults with contractors, and consults with Kali on product testing. Paula Evans-Duncan joined the OLSON & IVES team in April of 2004. She brought with her an extensive background in office skills which include mail room procedures, word processing, customer service both on the phone and in person, light bookkeeping, advertising sales and design. She has won several awards for ad design from Washington Newspaper Association. Here at OLSON & IVES, Paula processes the orders received by phone, internet and fax, then fills and ships the orders. She assists Jennifer with light bookkeeping, receives shipments, maintains inventory, answers the phone and handles miscellaneous issues as they arise. Tia Buzzard joined the OLSON & IVES team in October of 2005. She is a graduate of the University of Idaho, where she received a degree in Public Relations. Tia is the main technical support person and serves as a back up to Paula as needed. She maintains the company's website and computer system, answers customer's technical questions and determines solutions for their individual needs, services and repairs hardware, and prepares computers for customer use. Tia is also Kali's personal assistant, and takes care of her recreational needs. Kali began product testing for OLSON & IVES in December of 2003. Her acute senses set her apart from most others in her field. She always has a smile and is the first to greet new guests. Visitors are requested to bring edible treats. Kali feels it is very important to share.