The product itself seems 'best-in-class' or close to it. The customer support team and experience is an unmitigated disaster. They appear to outsource their support team to The Philippines or...
Vivint
(29)
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Behind the scenes at Vivint is a large, diverse, and dedicated team. Our more than 10,000 employees are dedicated to protecting home and helping families live intelligently. At Vivint, we believe home is everything. It's where children grow up, dinnertime conversations happen, birthdays are celebrated, and memories are made. Home should be enjoyed, and that's what drives us. And because home is so important, our mission is to make it more secure, comfortable, and convenient.
Specialties
Vivint is a leading home security company in North America. We bring peace of mind to over 1.5 million customers by providing simple, smart security systems.Dedicated to redefining the home experience with intelligent products and services, we serve more than 1.5 million customers throughout the U.S. and Canada.Helping families live intelligently means we're always working to bring our customers the latest technology. We also work with a select number of partners whose hardware and software integrates with our own. You'll find that a Vivint system plays nicely with products from recognized brands such as Google, Amazon, and Nest. Our products and services include: Home Security Systems, Complete Home Automation Systems, Wireless Security Cameras, Smart Security Devices such as Smart Locks & Garage Door Openers, Automated Lighting Control & Smart Thermostats, Doorbell Video Cameras, Burglary Sensor Detection, 24/7 Alarm Monitoring, and more!
Reviews
The service technician they dispatched to install a brand new system argued with me every step of the way, but didn't offer alternate solutions for things he deemed couldn't be done. He placed...
I would give no stars if it was an option. Worst company. Terrible service. Rude pushy young reps. Constant need to upgrade this and that. And worst of I'll I've request 4 times to cancel account...
This company uses predatory & dishonest tactics to trick elderly people into buying their products & services. My late father was sold a security system that he did not need or understand how to...
14-day trial scam - beware I bought a house that already had a Vivint security system installed. I was hesitant about activation, since I never heard of the company. The salesperson offered me a...
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