MK was the best! I live in NYC, where I got my dress - it was a sample off the rack, several sizes too big and knew it was going to need major alternations. After a moment of panic and second guessing, my mom emailed MK to explain the situation and MK actually called my mom to talk about how the work could be done, which was so kind and much appreciated to help put us both at ease. Being an out of state bride, I never had any issues scheduling appts with MK. All of them were so much fun, she is clearly passionate about her work - she wants to get everything perfect and most importantly have the bride love her dress. I made a bunch of adjustments, too on top of taking it in (trimming lace, adding a petticoat, sewing on a special heart from my mom) and MK took on all the challenges. I had about 6 appts over 5 months and I never felt rushed during any of them. She gave me her undivided attention at every one and listened to what I wanted. She was good at reading body language too, even if I wasn't saying something she knew if I was thinking there was a part of the dress I wasn't sure about and would work to ask me how we can get it right. Mk knows how to tailor a dress - she has years of experience and skill. For any bride with a somewhat complicated project, I can confidently recommend MK for the job; she delivered me a final gown I didn't want to take off, fit me perfectly and made me feel beautiful!