Better customer service. Need a good number for repair. I had to spend an hour on the phone before I finally got the person who could fix my problem. High monthly fees and low customer service.
Optimum
(6)
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Service at the Branson store was very slow. Was told Optimum would try to bill me for this free bulk service to my condo. They were right. Bill came the first month and it took me several phone...
Optimum Mobile is a total nightmare. The people at the store are clueless and make promises they can't keep. If you have to deal with Optimum, do it through their chat so you have proof of...
If I could give them a minus rating I would. We have TRIED to cancelled service on 09/05/25. after being on line for 30 minutes was told they need to speak with my husband. On 09/07 husband...
Called to cancel my Optimum internet. Spent a total of 45 minutes on the phone before being switched to the "2nd" level to cancel. They used every stall tactic in the book. They would ask the...
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